Elans model is simple and streamlined with the advantage of
being supported by the full suite of Elan Added Value services.
These services can be used by our clients on an ad hoc basis or
integrated into the service levels we agree with them. Elans added
value services include:
Online Training &
Mentoring: We offer all contractors and recently placed
permanent candidates access to over 3,000 SkillSoft courses free of
charge. As part of the SkillSoft service there is an online
mentoring facility, as learning at a distance can sometimes be a
solitary experience. Its often difficult to stay focused on
learning and to achieve goals in a timely way. SkillSofts mentors
understand these issues and are there to provide personalised
assistance and training support. They are online around the
clock, every day of the year and offer their expertise in many
ways. This includes:
- Regular email correspondence including course-related
questions, tips and scenarios to solve. SkillSoft guarantee a
maximum response time of six hours.
- Online labs for additional practice/ new information about
course topics, certifications, exams etc.
- Course support chats/ Fast track assessments and test
preps
- Threaded course discussions/ Web resources including technical
articles
- Elan would be happy to work with our clients to
develop a training programme as part of the induction process for
all newly appointed staff.
Technology: Elan has
implemented fully managed services to clients using Hyphen
(Thales), Intronet (IBM), Field Glass (GSK) and our own web-based
recruitment management system, UltraSource02. We are keen to work
with our clients to identify the system that is best
suited to their requirements, should they wish to implement
such a solution.
Rate/ Salary
management: Benchmarking rates/ salaries against industry
averages, enabling our clients to align their salaries to the
market accordingly.
Customized Data
Capture. We understand the importance of
providing our clients specific data, in their terms, for
payment and analysis; and Elan has the systems infrastructure to
support this requirement. We will capture the data required for
Invoicing and Financial Reporting, to include all of their
required fields. For example:
- Reporting Location
- Charge Location
- Director Name
- Work Order #
- Control # for Invoice
- Purchase order #
Legal Teams Monthly
Updates: Elans in-house Legal team creates monthly fact sheets
for Elan and our clients concerning new and pending legislation. We
also conduct presentations and facilitate seminars to hiring
managers on current and pending legislation.
Legislation updates /
Seminars: In May 2004 we facilitated a seminar regarding
employment legislation which our own legal team and guest speakers
from Solicitors Kemp & Little advised on the current employment
legislation including:
- Gender, marital or family status
- Religious belief or political opinion
- Disability
- Race or ethnic origin
- Nationality
- Sexual orientation
- Equal pay
We strive to be not only a recruitment partner
but also a knowledge hub for our clients, and believe our expertise
maintains that Elan and all partnering companies are up to date
with latest legislation and market trends. We are also able to
offer face to face meetings with our legal counsel as part of our
service delivery.
Technical Testing:
The Elan Account Team can conduct technical testing on behalf of
our clients. Test results will provide Elan and our client with
detailed information on candidate strengths and weaknesses, and can
be accessed via online skill portfolios. Additionally we have the
option of candidates taking one of the 155 TeckChek tests that can
be performed online or in a controlled environment. Technical
testing further increases the Elan teams ability to identify the
right candidates.
Market
Intelligence: As a preferred supplier we would be
able to provide our clients with copies of our monthly IT
recruitment market reports and our quarterly financial Sector
reports. These reports ensure that you have the market knowledge to
enable you to assess whether they are receiving value for money. We
are also able to provide you with copies of the Manpower Quarterly
Survey of Employment Prospects, a highly valued report which is
also published in the Times newspaper. This is again a free of
charge service and part of our commitment to provide added
value.
Onboarding/ Induction Days: The Elan
Account team can work consultatively with our clients to create
handbooks for new starters. We will be responsible for issuing
company handbooks and fully brief starters about life at the client
site. Candidates will start their assignments with a sound
understanding of their culture, company strategy, technology,
company policies, processes and general working practice allowing
for a seamless transition into their work environment.
Job Profiling:
Accurate job profiling is a key way of maintaining staff morale and
improving staff retention by ensuring our client has an
integrated approach. Systematic job analysis is applied to ensure
that competencies are accurately defined, and reflect their
organisations long-term and short-term objectives.
Extension of
Service: Elan is uniquely positioned to provide our clients
with access to a much wider group of services and organisations
though the Manpower Group.
- Manpower & Brook Street Contact centre, clerical &
administrative, sales staff
- Nicholas Andrews Accountancy & Finance staff of all
types/levels
- RightCoutts worlds leading HR Consultancy organisation
recruitment /retention strategies, outplacement etc.